Become a seller
What is the process to become a Seller on FEATSY?
Welcome to the first step on your Featsy Journey, where becoming a Featsy Seller is only 6 easy steps away!
Featsy provides traditional Flea and Craft market vendors an alternative e-market to manage their online presence, therefore not all goods can be sold on Featsy.
Before you open a Featsy Stall, get an understanding of Featsy’s process and policies by:
- Reviewing our Content Policy Content Policy , which details what can and can’t be sold on Featsy and check if you can sell your items.
- Reviewing our Terms & Conditions , which are the “rules of engagement”
- Understand the Payments and Fee Policy for selling on Featsy.
The steps to follow to open your Stall are:
Step 1 Application – Complete the vendor registration form Vendor Registration and submit it for approval
Step 2 Approval – Your application will be reviewed within 3 business days and you will be informed of your stall approval
Step 3 Final Registration – Complete your Featsy Seller registration by supplying the required information and supporting documentation
Step 4 Open your Stall – Create and personalise your stall and stock your stall with your products, by listing your items
Step 5 Manage your Stall – Make sales and interact with your customer
Manage your Stall items by adding new items, restocking your stall and updating information about your item (e.g. sales, new etc)
Deliver your orders to customers and communicate timelines with them.
Get paid
Step 6 Optimise your Stall – Use your dashboard to manage your stall, analyse your performance, review your statistics and make adjustments where required.
Your vendor application will be reviewed by the Featsy team and will take between 12-36 hours.
You will be contacted via the contact details you have supplied on the application – email / phone number when you are approved as a Seller
On approval, please feel free to engage with our support team to guide you in creating your stall.
How to register as a Seller?
We are so excited that you would like to join Featsy. Registration is free!
- Before you can register, make sure you have created an account on www.Featsy.co.za
- Click on the “Log In” icon at the top right corner of the page.
- On the Featsy homepage and click on the “Become a vendor” Become a vendor button on the ribbon bar.
- Complete the registration form with your personal details and tell us a little bit about your Stall and the products you will be selling. We just need to make sure that your Stall complies with our Content Policy
- Review and accept the Terms and Conditions and Privacy Policy , and then click “Sign Up” to create your seller account.
Who can sell on Featsy?
If you sell your wares at Flea and Craft Markets, are a crafter, artist, home baker, farmer, budding or existing entrepreneur or sole proprietor providing services – you are welcome to open a Stall on Featsy.
Can children (<21yrs) become a Seller?
At FEATSY, we value entrepreneurship and creativity in all age groups. Including young individuals under 21 years, who we affectionately call “EntrepeTeens.” Learn more about Featsy’s EntrepeTeens at www.enterpeteens.co.za
While we encourage young minds to explore their entrepreneurial potential, our platform has specific Terms and Conditions guidelines regarding sellers who are minors.
Our Terms and Conditions state that individuals under the age of 18 can participate in selling on Featsy under the guidance and supervision of a parent or legal guardian. This means that an adult must assume the primary responsibility for managing the seller account and overseeing all business activities.
What products can I sell on Featsy?
Featsy provides traditional Flea and Craft market vendors an alternative e-market to manage their online presence, therefore not all goods can be sold on Featsy.
We have a comprehensive list of Allowable Products which is detailed in our Content Policy. Content Policy
What products CANNOT be sold on Featsy?
There are a number of product categories which may not be sold on Featsy. These include products that face legal restrictions, safety concerns and mass produced goods. Featsy wants to make sure it stays on the safe side of all laws and regulations. For Sellers, that means you have to be careful that nothing you list could get you into trouble. If you do list a restricted product it could impact your ability to continue selling on Featsy.
We have a comprehensive list of prohibited Products categories which is detailed in our Content Policy. Content Policy
What are the Terms & Conditions?
Featsy Terms & Conditions published in July 2023 outline the rules of engagement when opening a Stall on Featsy.
What supporting documentation do I need to open a Stall?
We may request confirmation of your banking details or a copy of your credit card / debit card. To ensure that we will be paying your monies into the correct account.
What type of fees do I pay on Featsy?
- It is free to join Featsy – there are no sign-up costs and you get your first 3 months subscription for free.
- We charge a monthly subscription fee, (first 60 days are free) and we charge a commission fee when you sell an item. The subscription fee is on a month to month basis.
- PayFast, Yoko and the banks charge Featsy payment processing fees, which is a mixture of fixed fees and a percentage of the transactions. The total amount charged is for the full transaction, which includes delivery fees and Featsy commission. An average fee will be charged on each total transaction.
- The details of the Fees documented in our Payment & Fees Policy