Making changes to my account
How to change my password
To change your password:
- Go to Featsy.co.za
- “Log In” to your account and from the dropdown menu choose “Account Settings”
- Complete the required information – enter your current password and then provide and confirm the new password
- Click “Save changes”
- Make sure to choose a strong and unique password for security reasons.
How to change my email address
To change your email:
- Go to Featsy.co.za
- “Log In” to your account and from the dropdown menu choose “Account Settings”
- Change your email address
- Click “Save changes”
- A confirmation email will be sent to your new email address to confirm the change.
Can I delete my account?
Yes, you have the option to permanently delete your account. Please note that this action is irreversible, and all your data, including order history and preferences will be deleted permanently.
Please send a request to customercare@featsy.co.za with the subject “Delete my account” and they will assist you in your request.
We will be sad to see you go.