Featsy FAQs
Table of Contents
< All Topics

Featsy fees.

How much does it cost to Sell on Featsy?

  • It is free to join Featsy – there are no sign-up costs.
  • We charge a monthly membership fee, following a 60-day FREE trial period and we charge a commission fee when you sell an item.
  • The membership fee is on a month-to-month basis.
  • PayFast, Yoco, and the banks charge Featsy payment processing fees, which are a mixture of fixed fees and a percentage of the transactions. The total amount charged is for the full transaction, which includes delivery fees and Featsy commission. An average fee will be charged on each total transaction.
  • There are some managed services that Featsy offers Sellers and  these are optional in nature and the fees are detailed below.

Summary of Fees

Featsy fees

Featsy Membership options?

  • There are three membership options namely Crafter, Master and Grand Master.
  • Crafter is the entry level package and is perfect to embark on your e-market Featsy journey. Master  is the Standard membership and most popular. Lastly Grand master is the advanced membership and offers you the full Featsy experience.
  • Contract commitment is not applicable in any of the membership options.
  • Every membership option offers different functionalities. Below is the detailed functionality of the different membership options.

Crafter

  • The crafter is the entry level membership and is perfect  to embark on your Featsy e-market journey.
  • Access to dashboard but no access to stall analytics.
  • The crafter can only list variable and simple products and can only list fifteen (15) products.
  • Only one product can be featured and customization of products is not permitted.
  • The number of stalls that can be featured are limited.
  • Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
  • Only one user can access the vendor stall.
  • The seller can create coupons as a way to attract to buyers.
  • Access to Featsy support is guaranteed.
  • The badge available to the Crafter is only the verified stall badge.

Master( Most popular)

  • The Master is the standard membership with enhanced functionality for the committed stall owner.
  • Access to stall dashboard and stall analytics.
  • The master can only list twenty five ( 25) products at a time, the products can be simple or variable.
  • Only five products may be featured and product customization is permitted.
  • There is no limit to the number of stores that can be featured.
  • Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
  • Only three users can access the vendor stall.
  • The seller can create coupons as a way to attract to buyers.
  • Access to Featsy support is guaranteed.
  • The badges available to the Master are the top seller , high orders verified stall and star seller badges.

Grand Master

  • Grand master is the advanced membership and it offers the full e-market Featsy experience.
  • Access to stall dashboard and stall analytics.
  • The master has an unlimited number of products they can list. The products can be simple, variable an group.
  • Fifteen (15) products may be featured and product customization is permitted.
  • There is no limit to the number of stores that can be featured.
  • Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
  • A number of six (6) users can access the vendor stall.
  • The seller can create coupons as a way to attract to buyers.
  • Access to Featsy support is guaranteed.
  • The badges available to the Master are the top seller , high orders verified stall and star seller badges.

When do I pay the fees?

  • Membership fees are payable at the beginning of the month, in advance.
  • You will pay for the membership fee through the website credit by the first of the month
  • Commission and payment processing fees – will be deducted from your sales on your account and you will receive the Net amount.

 Can I cancel my membership?

  • Yes you can cancel your membership at anytime
  • Membership is on a month-to-month basis, with no long-term obligation
  • Membership fees are paid, in advance, on a month-to-month basis and can be cancelled at any time.  Featsy should be notified, in writing, by the 25th of the month.
Categories

Main Menu